18 participants listened to an extremely enthusiastic talk by ir Tim Leek on decisions managers make in response to idle production and customer complaints for late delivery or poor quality. The common sense manager goes for quick results, and may unintentionally fall into a trap in doing so. From this vantage point, a bridge was built towards Lean and Six-Sigma. The principles of Lean Thinking and Six Sigma aim to give managers in a manufacturing and service industry a guide to avoid these pitfalls, and to achieve lasting improvements.

This very interesting and interactive evening was rated extremely positively (an average of 8) by participants.

Description

Introduction
The commercial engineer faces the challenge of maximising profits for the business using technological solutions to supply chain problems. Where does common sense management end, and where do scientific principles make their appearance?

Target audience
All engineers interested in the dynamic behaviour of the supply chain and the systematics and variability in business operations, such as company executives, logistics managers, sales and purchasing managers, and process technologists with broader views of the business.

Lecture details
In this presentation, ir. Tim Leek discusses the kinds of decisions managers make in response to idle production and customer complaints for late delivery or poor quality. The common sense manager goes for quick results, and may unintentionally fall into a trap in doing so. What is his solution for the supplier who regularly delivers late? Perhaps he opts for a larger buffer stock, which does increase chain costs and overall lead time. And what to do if that stock goes "out of fashion", spoils, damages, or contains defects? What alternatives exist? The principles of Lean Thinking and Six Sigma aim to give managers in a manufacturing and service industry a guide to avoid these pitfalls, and to achieve lasting improvements. Where do the resulting solutions differ, what positive effects can be expected, against what efforts?

Pull systems such as kanban are examined and evaluated for commercial potential. Thesis: "Kanban brings customers and profit by taking care of problems"

17.00 Reception with bread buffet (included in the price)
18.00 Start of workshop
21.00 End of workshop and start networking part (drinks)

Participants will receive the Powerpoint presentation of the workshop by e-mail after the event.

Speaker(s)

The trainer
ir. Tim Leek (1961) studied Applied Physics at the University of Twente and graduated in measurement and systems engineering in 1985. He worked in R&D at Hoogovens/Corus/Tata Steel for more than 25 years as researcher in Measurement Technology (3 years), group leader Heat & Fluid Flow (3 years), department head Measurement, Control & Information Technology (17 years) and innovation manager Lean Six Sigma (2 years). Since 2005, he has focused on improvement management according to Lean and Six Sigma and implemented this methodology in R&D as a Master Black Belt. In 2011, he established himself as Tamis Leek Consultancy as a Master Black Belt for Lean Six Sigma change management

Location

KIVI NIRIA building, Prinsessegracht 23

2514 AP The Hague

Organiser

Commercial Engineer

Name and contact details for information

ir. Marc Lambriks at the e-mail address below

marc@lambriks.nl