Conflict management
Description
Two-day training:
DATA
Monday 7 December 2009, 19.00-22.00 and the follow-up on
Monday 14 December 2009, 19.00-22.00
Like it or not, conflicts are part of life. They occur in work, private life and often go hand in hand with change.
Those who have mastered the art of conflict management get what they want without the need for aggression. It helps you resolve matters in a calm manner and to be reasonable, while at the same time protecting you from those who would like to abuse that reasonableness.
TRAINING APPROACH
The training provides insight into possible causes of conflict. It also provides participants with tools to better handle conflict situations. There will be frequent exercises and participants will gain more insight into their own approach to conflicts through self-assessments.
PREPARATION
None.
SPECIFICATIONS
After participating in a training course, you will receive a certificate from the KIVI NIRIA Centre of Excellence.
Location
KIVI NIRIA building, Prinsessegracht 23
2514 AP The Hague
Organiser
Young KIVI Engineers
Name and contact details for information
Further information at the KIVI NIRIA Congress Bureau, 070-3919890 or via the e-mail address below.