Description

One of the most important keys to being successful in business is communication. For engineers, this is especially true. Of course, we can all talk. But are we also able to get out where we want to get out.
During the Effective Communication training you will learn how to realise your own goals, using the instrument of communication. Most importantly, the techniques are used to get commitment from your interlocutors and an open, positive and productive atmosphere. Because it is in such an atmosphere that you achieve the best results. Listening behaviour, persuasion, response techniques, positive atmosphere influencers and group processes are a few key words. There will be a lot of practical exercises.

TRAINING ASPECTS
The training has a practical content, with a connection to daily practice as much as possible. This will include examining the forms of communication used in the organisation and the way reporting lines run. Furthermore, each participant will be assessed for the level and quality of communication displayed by that person. Attention is paid to self-image and the image others (customers) have. Using concrete short exercises, techniques will be practised and effects that can arise through communication (with clients) will be made manifest.

PREPARATION
None.

PARTICIPATION
If you have participated in a training course, you will receive a certificate from the KIVI NIRIA Centre of Excellence

Location

KIVI NIRIA building

Prinsessegracht 23, 2514 AP, The Hague

Organiser

Young KIVI Engineers

Name and contact details for information

Further information from the KIVI NIRIA Congress Bureau, 070-3919890 or via the e-mail address below.

congres@kiviniria.nl

Information on KCE including programme