Description

Introduction
Managing a mobile service organisation is a profession in itself. How do you plan supply and demand as efficiently as possible. How do you communicate this with the customer and your service organisation.

The evening lecture
The evening lecture deals with the above-mentioned issues, explaining the most modern concepts in the field of:
- Processing service requests.
- Dynamic service planning.
- Communication / managing service organisation.
- Service (order) processing

19.00 Welcoming with coffee/tea
19.30 Starting lecture
21.00 End

Location

Hall centre Prinsenhof Best, Hoofdstraat 43,

5683 AC Best

Organiser

Commercial Engineer

Name and contact details for information

ing. Henk Bergsma, t: 06 20492819 or via the e-mail address below:

hendrikbergsma@cs.com